What do I need to Check In?

What do I need to Check In?

Once you have completed your online check-in – which is sent in a message a few days before your arrival – there is nothing else to do! You will be given arrival directions and door codes in email 24 hours before your arrival. Our great guest service staff will also call you to confirm you have received everything and that you are ready for your holiday!

NOTE – Only the person who made the reservation and has completed the online check-in will have the arrival information forwarded to them. We do not accept ‘third-party reservations’. This means a reservation made by a person/s not travelling or staying with the group [for example: friends who have an Airbnb or VRBO account].

Should a third-party reservation be detected we will automatically cancel the booking with no refund.

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