How will I receive my confirmation and arrival instructions from Snow Escape Holidays?

All confirmation and arrival instructions will be sent via email. To make certain you receive these emails, please adjust your spam filter to add the domain to your list of accepted email addresses.

You will receive a reservation confirmation email within hours of making your reservation. Expect a second email with a list of attractions and activities for the area.

Closer to your arrival date you will receive our online check-in document with instructions on filling it in. Please return this to make check-in much faster.

With COVID-19 once our online check-in document is completed you will be able to travel directly to your accommodation. We will send you the property address and key or code detail after the check-in document are received by our office.

The day before your arrival we will call to make sure you are all set to enjoy your holiday and answer any last-minute questions. Please make sure your contact phone number is current and available.

If you have not received these emails and you have adjusted your spam filters, please contact our Guest Services Team at 1300 916 454.