ULTRA CLeaN Protocol

At Snow Escape Holidays, the health and safety of our guests, homeowners, and employees is our number one priority. To protect against the spread of coronavirus (COVID-19), our support systems are more important than ever.

Please use this page to learn more about our ULTRA CLeaN Protocol ‘ so you feel 110% supported.


We have altered our Cancellation and Payments Policies to generously assist you, should you need to cancel due to COVID-19 or future events.

To minimize person-to-person contact check-in and check out will be ‘ZERO CONTACT’. This means you will be able to go directly and depart the property without coming into our office [once online check-in completed].

‘ ULTRA CLeaN ‘ – Protocols 

Our cleaning teams have deployed enhanced cleaning & disinfecting procedures, in line with the World Health Organization & NSW Dept of Health guidelines, across our office & holiday accommodation. We do not use outside cleaning companies for any property

‘ ULTRA CLeaN ‘ – Products & Procedures 

We have expanded our cleaning & disinfecting measures, including final sanitising high-touch & hard surfaces and utilising ‘ULTRA CleaN‘.

1/ During the cleaning process the property is aired with all windows and doors opened to aid in the dissipation of any lingering virus.

2/ Surfaces are firstly cleaned of any bacteria with “Koh”. Koh is an effective, eco-friendly surface cleaner. It’s also been proven to kill common strains of bacteria such as campylobacter, salmonella and E. coli, but it’s not a disinfectant or sanitiser, and it’s not meant to be. Its main purpose is to be tough on dirt and grime to give all surfaces a sparkling clean finish.

3/ To finish, we sanitize surfaces using World Health Organisation [WHO] guidelines & recommended products containing Isopropyl Alcohol – IPA Isopropanol 70% on ‘most-touched’ & hard surfaces such as balustrades, door handles, light fittings, blind chains, remotes etc. Soft furnishings such as pillows, lounges & cushions are sprayed using Glen-20 which is suitable for soft furnishings.

4/ The property is then sealed ready for your arrival.

‘ ULTRA CLeaN ‘ – Linen & Towels 

Our linen is supplied by the Australian Company, Spotless Linen Supplies. Every year Spotless processes more than 100,000 tonnes of laundry across 19 plants. That’s 200 million textile items annually. All Spotless plants and laundry processes embed best practices and certifications to meet the Australian ISO 4146 standards for microbiological contamination control. You can rest assured that sterility has been comprehensively assessed throughout the collection, laundering and delivery processes.

We also recommend you carry disinfectant wipes or hand sanitizer & follow regular handwashing guidelines.

Don’t forget 1.5m physical distancing!


Inline with current NSW Department of Health recommendations, we would ask you to cancel your travel arrangements if you or any of your party:

– Are coming from COVID-19 hotspots such as South Western Sydney, Potts Point or Batemans Bay and

Not Been Tested with a Negative Result

– Have been in close contact with someone diagnosed with COVID-19

– Have had a fever, cough, sore throat, shortness of breath other cold/flu-like symptoms and not been tested 

If you elect to travel and have contracted COVID-19 you will place the entire Jindabyne community at risk.

Any cases in Jindabyne will have the potential to shut down the ski resorts. As we have seen with Mount Hotham & Falls Creek.

As of Monday 27th, July Perisher will require all visitors to wear a mask or face covering whilst in the resort or skiing!

Contact us on [02] 64561991 and we will work with you